Inflow is a product operated by Attrio, Inc. Inflow processes data from connected Instagram accounts only when you authorize access. You can request deletion of your data at any time.
1Remove Inflow’s access (stop future syncing)
If you connected Inflow via Instagram Login for Business, you can revoke access:
- Open Instagram and go to your profile
- Settings and activity → Apps and websites → Active
- Find "Inflow"
- Tap Remove
This stops Inflow from accessing new data from that Instagram account and stops webhook events from being delivered to us.
2Request deletion of data stored by Inflow
Email hey@getattrio.com with subject: Data Deletion Request and include:
- your Inflow account email
- your workspace/business name
- the connected Instagram username(s) this request applies to
- what you want deleted:
- “Delete my Inflow account and all associated data” or
- “Delete imported Instagram data only (media, comments, messages, insights)”
- if available, identifiers like Instagram Business Account ID or Instagram-scoped User ID (IGSID)
What we do next
- We verify you are authorized to make the request.
- We delete or anonymize applicable data from primary systems within 30 days.
- We purge backups on a rolling basis within up to 90 days, unless retention is required by law (e.g., invoices/tax records, security logs).
3Automated deletion via Meta
If you revoke Inflow’s access directly from Instagram (step 1), Meta also notifies Inflow through its data deletion request flow. We process these automated requests on the same timeline as requests received by email: primary systems within 30 days, backups within 90 days.
4What we may retain
We may retain limited information as required for:
- legal compliance (tax/accounting),
- security and fraud prevention,
- enforcing our agreements.
5Questions
Contact hey@getattrio.com