1Agreement to Terms
Inflow is a product operated by Attrio, Inc. (“Attrio,” “we,” “us,” or “our”). By accessing or using the Inflow website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2Use License
Permission is granted to temporarily access the materials on the Inflow website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
3User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding your account and for all activities that occur under it.
4Acceptable Use
You agree not to use the service:
- In any way that violates any applicable law or regulation
- To transmit any malicious code or viruses
- To impersonate or attempt to impersonate another user
- To interfere with or disrupt the service or servers
- To collect or store personal data about other users without authorization
5Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of Attrio, Inc. and its licensors. The service is protected by copyright, trademark, and other laws.
6Payment Terms
If you purchase a subscription or make a payment through our service, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information so we can complete your transactions and contact you as needed.
7Third-Party Integrations
Instagram Integration
By connecting your Instagram professional (Business or Creator) account through Instagram Login for Business, you authorize us to:
- Access your Instagram profile information, media, comments, direct messages, and insights as described in our Privacy Policy
- Receive webhook events from Meta/Instagram for new messages and related activity on your connected account
- Store the above data and your access credentials securely to provide the attribution service
You can revoke this authorization at any time through your Inflow dashboard, or directly within Instagram at Settings -> Apps and Websites -> Active.
Your Responsibilities
When using the Instagram integration, you agree to:
- Only connect Instagram accounts you own or have explicit authorization to use on behalf of the account owner
- Use the Inflow service in compliance with the Meta Platform Terms, Instagram Community Guidelines, and Instagram Terms of Use
- Not use the service to scrape, harvest, or otherwise collect Instagram data belonging to accounts you do not own or have no authorization to access
- Ensure that any third parties on whose behalf you connect an Instagram account have been informed of, and consented to, the processing of their data by Inflow
Limitations
We are not responsible for:
- Meta/Instagram service outages, rate limits, or changes to the Instagram API
- Loss of Instagram data due to your actions, revocation of permissions, or actions taken by Meta
- Changes to Meta permissions or App Review outcomes that affect the availability of specific features
- Conflicts between Inflow and other Instagram-connected applications you use (for example, automation tools such as ManyChat)
8Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, for any reason whatsoever, including if you breach the Terms. Upon termination, your connected Instagram access tokens and associated data will be handled as described in the Privacy Policy.
9Disclaimer
The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, Attrio, Inc. excludes all representations, warranties, and conditions relating to our website and the use of this website.
10Limitation of Liability
In no event shall Attrio, Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
11Indemnification
You agree to defend, indemnify, and hold harmless Attrio, Inc. and its licensees and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising out of or related to your use of the service, your connected Instagram accounts, or your breach of these Terms.
12Governing Law
These Terms shall be interpreted and governed by the laws of the jurisdiction in which Attrio, Inc. operates, without regard to its conflict of law provisions.
13Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
14Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: hey@getattrio.com